
Food On The Go
Terms of Use
Effective date: 7 October 2026
These terms apply to Food On The Go on the web, Android, and iOS. Please read them before using customer, Owner, or Driver features.
Using Food On The Go
Use the service lawfully and provide accurate account, order, review, and Driver application details. Do not attempt to access another person’s account, interfere with orders or deliveries, or misuse maps, reviews, or support channels.
Driver access
Driver access requires approval. Drivers must keep their application details accurate, follow delivery instructions and applicable road laws, protect customer information, and use location sharing only while completing an assigned delivery.
Orders and deliveries
Availability, preparation times, delivery estimates, menu items, and payment arrangements can change. Food On The Go coordinates ordering and delivery tools but does not guarantee that a place, Driver, or item will always be available.
Payouts and disputes
Driver payout estimates become ledger entries only after a completed delivery. Approved administrators may apply documented adjustments, approve payment, and resolve disputes. A payout marked paid is final unless required otherwise by law.
Content and enforcement
You retain responsibility for submitted content. We may remove content, restrict access, suspend a Driver, or cancel an order when needed for safety, fraud prevention, policy enforcement, or legal compliance.
Contact and changes
We may update these terms as the product changes. Continued use after an update means you accept the revised terms. Contact support with questions or concerns.
